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SHRM Specialist, Exam HR Content in Alexandria, Virginia

Specialist, Exam HR Content

1800 Duke St, Alexandria, VA 22314, USA

Req #214

Friday, August 20, 2021

At SHRM, we are committed to making work, workers and workplaces better through insights-driven policy solutions, learning and development, thought leadership and research. We are shaping the ways employers and employees thrive together. SHRM is empowering our more than 300,000+ members, including HR professionals, business executives, and people managers, to lead as strategic business partners and effective stewards of workplace culture, business productivity, and employee engagement.

The Specialist, Exam HR Content exists primarily to provide HR-specific expertise to ensure overall quality, reliability and validity of the SHRM-CP and SHRM-SCP including supporting the many and varied projects that contribute to overall content-specific accuracy in development and scoring. This position requires a great deal of flexibility and the ability to pivot smoothly and seamlessly from one project to another. This position also applies HR-specific knowledge and expertise to improve the quality of test items through writing and editing, responds to queries from vendor-partners, subject matter experts, and colleagues who work collaboratively on the exam development team to accomplish its goals. Projects primarily cover test development projects that support the work of the development, scoring and psychometrics teams as well as item-development specific projects such as reviewing/editing items, contributing to Item-level reviews, differential item functioning analyses, in-platform test-form review and other projects that build bench strength across the unit and collaboratively provide backup to multiple positions across the team.

Your Day:

  • Lead projects in the item-development and form-building area of certification including:

  • Accountable for content quality of exam items; substantively edit and fix item content that does not align with standards or is not correct or sound according to BoCK and as defined by the elements of the BoCK and test blueprint; conduct technical review with subject matter experts of all knowledge and foundational knowledge item to guide content-based item edits and other item- and form-related content reviews.

  • Accountable for content quality and accuracy of items across forms; analyze structure and content of items for consistency across forms and in alignment with quality-related standards; edit items that do not meet content standards; maintain item bank; collaborate with team members to conduct gap analyses and monitor item-bank health to inform future item-development cycles.

  • Oversee item-level reviews and differential item functioning review processes and cycles twice per year to categorize operational and field test items that do not meet psychometric standards and/or content standards; work with test development vendor to update the item bank accordingly; collaborate with teammates to support their job-specific duties and contribute to discussions and decisions that affect the overall integrity of SHRM Certification exams.

  • Manage the updating and writing of the Study Guide periodically; make presentations on various topics covered in the Study Guide, e.g., test-taking tips, as needed.

  • Support the work of the education team, the events team, and the editorial team (as examples) as a SHRM-Certified subject matter expert.

  • Other duties as assigned.

Must Haves:

  • Bachelor’s degree in Human Resources, Industrial Organizational Psychology or related field required.

  • Must have three years minimum of direct experience as an HR practitioner as a generalist or specialist

  • Self-directed with a continuous-improvement mindset.

  • Excellent organizational skills; ability to multitask and meet assigned deadlines. High attention to detail and ability to simultaneously adhere to strict deadlines and quality requirements.

  • Superior oral and written communication skills; ability to proofread and validate content.

  • Advanced level Microsoft office skills.

  • Ability to use creative problem solving and analytical thinking skills to develop effective solutions to problems.

  • Flexible, adaptable and seeks to improve tools, processes, and products, leveraging technology when appropriate.

  • Ability to work effectively in a fast-paced team environment and to adapt to rapidly changing priorities.

  • Candidates must have a proven commitment to SHRM's six Guiding Principles:

  • Bold Purpose

  • Excellence & Accountability

  • Flexibility & Agility

  • Smart & Curious

  • Collaborative Openness

  • Push Back to Move Forward

Let Us Know if You Have:

  • Master’s degree in Human Resources, Industrial Organizational Psychology, or related field preferred

  • Experience working in large-scale testing programs or in test- and item-development (including volunteer roles) preferred


  • SHRM-CP or ability to earn the SHRM-CP before assuming the position.

Physical Requirements

  • Must be able to perform essential duties satisfactorily with reasonable accommodations.

  • Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work Environment

  • Work is regularly performed in a professional office environment and routinely uses standard office equipment.

  • Travel Required: Occasional 0-10%

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

  • Job Family Psychometrics

  • Pay Type Salary

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  • 1800 Duke St, Alexandria, VA 22314, USA