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SHRM’s Diversity Commitment

SHRM’s Diversity Commitment

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SHRM Manager, HR Infrastructure in Alexandria, Virginia

Manager, HR Infrastructure

1800 Duke St, Alexandria, VA 22314, USA

Req #276

Tuesday, November 23, 2021

At SHRM, we are committed to making work, workers and workplaces better through insights-driven policy solutions, learning and development, thought leadership and research. We are shaping the ways employers and employees thrive together. SHRM is empowering our more than 300,000+ members, including HR professionals, business executives, and people managers, to lead as strategic business partners and effective stewards of workplace culture, business productivity, and employee engagement.

Responsible for managing and ensuring an optimal infrastructure for Human Resources end-to-end processes, systems, and services that support the finest experience for SHRM’s internal staff, the HR resources, and our servicing partners. The Manager, HR Infrastructure has responsibility for the HRIS system (Dayforce), HR compliance, workforce analytics, processes, and HR document management. Responsible for guiding, coaching, and developing a team of Specialists that constantly improve and strengthen the delivery of HR capabilities for the organization.

Your Day:

  • Manages HR processes, analyzes, and optimizes the delivery of HR services to the organization, either internally or through our service providers, to ensure an optimum experience for our staff and service partners.

  • Leads the administration of Dayforce and optimizes the system functionality through team members and liaising with third parties and consultants. Is responsible for managing and monitoring systems access for each HR role, Finance, and others as necessary.

  • Leads team responsible for the timely onboarding and offboarding of staff, data entry of employee changes, and accuracy of employee’s records in HRIS systems, Dayforce.

  • Responsible for HR Compliance activities in coordination with the extended HR team, Payroll team, Technology team, and third parties.

  • Supports audits involving employee information and assigns responsibilities to team members and others to ensure timely response and accuracy of information.

  • Evaluates audit results and prepares action plans to address issues as necessary.

  • Defines and deploys methods for managing HR Records in compliance with applicable regulations.

  • Develops HR metrics and dashboards and ensures on-time delivery of Workforce analytics, reports, and metrics for management decision making.

  • Oversees the maintenance of HR policies and procedures, ensures proper documentation, updates, and appropriate distribution and communication.

  • Receives, manages, and solves escalation of issues regarding the areas of responsibility and Dayforce.

Must Haves:

  • Bachelor’s degree in Human Resources or extensive related experience in areas of responsibilities

  • 8 years of progressive experience that includes HR process management, HR systems and/or HR compliance

  • 1-2 years of experience supervising team preferred

  • Demonstrated experience with HRIS development or implementation

  • Knowledge of employment law and regulations

  • Systems savvy and robust data analysis skills; smart, curious

  • Excellent customer service, verbal and written communication skills.

  • Demonstrate a high sense of urgency.

  • Strong planning and organizational skills with the agility to switch gears and focus quickly.

  • Excellent time management/project management skills.

  • Strong relationship management skills; ability to provide consultative advice and interact with all levels of leadership.

  • Ability to lead, directly or indirectly, to deliver on projects and management initiatives.

  • Knowledge of industry benchmarking practices through industry interaction and building external networks.

  • Ability to work independently on projects with minimal supervision.

  • Candidates must have a proven commitment to SHRM's six Guiding Principles:

  • Bold Purpose

  • Excellence & Accountability

  • Flexibility & Agility

  • Smart & Curious

  • Collaborative Openness

  • Push Back to Move Forward


  • SHRM CP/SCP. If not currently certified, must obtain within first year of employment

Physical Requirements

  • Must be able to perform essential duties satisfactorily with reasonable accommodations.

  • Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work Environment

  • Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.

  • Travel Required: Occasional 0-10%

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

  • Job Family Human Resource

  • Job Function Business Development & Support Functions

  • Pay Type Salary

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  • 1800 Duke St, Alexandria, VA 22314, USA