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SHRM’s Diversity Commitment

SHRM’s Diversity Commitment

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SHRM Lead, Mail Center in Alexandria, Virginia

Lead, Mail Center

1800 Duke St, Alexandria, VA 22314, USA

Req #235

Wednesday, September 29, 2021

At SHRM, we are committed to making work, workers and workplaces better through insights-driven policy solutions, learning and development, thought leadership and research. We are shaping the ways employers and employees thrive together. SHRM is empowering our more than 300,000+ members, including HR professionals, business executives, and people managers, to lead as strategic business partners and effective stewards of workplace culture, business productivity, and employee engagement.

The Lead, Mail Center ensures the proper function and operation of the mailroom. The primary responsibilities of the Mail Center Lead include mail processing, delivery, and record keeping work in the operation of the mailroom. This role also assists the department by performing light maintenance duties and Room Reservation support.

Your Day:

  • Responsible for Mail Center daily work operations, assist organization staff with mailing, shipping, storage and other mailing projects.

  • Receive, sort and distribute incoming mail, Fed Ex and UPS deliveries.

  • Assist in coding of UPS and FedEx invoices.

  • Coordinate various mailing projects and Magazine fulfillment requests from organization staff.

  • Coordinate maintenance and calibration of various mail equipment.

  • Ensure mail accounts are funded.

  • Prepare monthly Postage usage reports and submits to Accounting. Coordinate requests for moving and retrieval of files from on-site storage.

  • Perform minor maintenance and repairs in mailroom.

  • Assist with Room Reservation Requests and room configuration.

  • Assist with moves, adds and changes.

  • Assist in updating floor plans and employee directory.

  • Other duties and projects as assigned.

Must Haves:

  • High School diploma or equivalent relevant experience.

  • 4 years progressive experience in Commercial Mail Center

  • Excellent written and oral communication skills.

  • Strong attention to details.

  • Basic computer skills.

  • Proven customer service skills.

  • Strong organizational skills.

  • Candidates must have a proven commitment to SHRM's six Guiding Principles:

  • Bold Purpose

  • Excellence & Accountability

  • Flexibility & Agility

  • Smart & Curious

  • Collaborative Openness

  • Push Back to Move Forward

Let Us Know if You Have:

  • 7 years of progressive experience working in Facility Services and Mail Center.


  • Mail Manager Professional Certification preferred.

Physical Requirements

  • Must be able to perform essential duties satisfactorily with reasonable accommodations.

  • Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work Environment

  • Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.

  • Travel Required: Occasional 0-10%

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

  • Job Family Facilities

  • Job Function Business Development & Support Functions

  • Pay Type Hourly

Apply Now

  • 1800 Duke St, Alexandria, VA 22314, USA