SHRM Data Entry Assistant in Alexandria, Virginia

Overview

The Role:

The Data Entry Assistant performs data entry of all new memberships, membership renewals, conference and seminar registrations, and associated cash receipts. Responsible for ensuring data is accurate and processed in a timely manner in database as it relates to all SHRM products, programs & services.

Responsibilities

Your Day:

  • Process all data in accordance with performance measurements and data integrity standards set for the department by following data processing policies and procedures.

  • Process all member and customer related transactions using one or more database(s). Including new membership and certification applications, renewals and recertification, donations, subscriptions, conference and seminar registrations received in both direct and indirect batches.

  • Perform credit card charges and cash receipts functions including refund/reverse/transfer processing.

  • Responsible for updating customer records by utilizing processes including address changes, contact tracking, & merging duplicate records.

  • Assist with maintaining and enhancing integrity of database by processing standard assigned data maintenance task.

  • Perform initial contact with members to resolve processing issue within a batch.

Qualifications

Must Haves:

  • High School Diploma or equivalent.

  • Minimum of 2-3 years experience in data entry and/or computer operations preferred.

  • Overall PC keyboarding proficiency with good knowledge of a Windows, Excel, and Association software knowledge preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 20 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is regularly performed in a professional office environment and routinely uses standard office equipment.

This job requires occasional travel 0-10%.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: accessibility@shrm.org or TDD (703) 548-6990.

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Category Finance & Accounting