SHRM Certification Security Specialist in Alexandria, Virginia

Overview

The Role:

The Certification Security Specialist is responsible for the implementation, maintenance and tracking of comprehensive test security plans, policies, and procedures for the certification program. In collaboration with internal & external partners, this position supports key test security initiatives to protect the integrity of the exams, the testing environment, and the testing experience. In this capacity, the position manages the day to day activities related to the resolution of security incidents affecting the certification program.

Responsibilities

Your Day:

  • Evaluating existing test security plans, and overseeing the implementation, management, and maintenance of plan changes, enhancements and/or updates.

  • Serving as the central point of contact for security breach notifications and managing the investigative and resolution processes according to established policies and procedures.

  • Identifying and conducting investigations regarding score validity anomalies such as impersonation, copying, inappropriate communication, unusual responding, and into stolen, lost, and/or compromised materials and test delivery problems. Work in this area includes, but is not limited to data, document, and/or report review and analysis, along with interviews as deemed necessary and appropriate.

  • Documenting investigative actions, recommending appropriate course of action based on evaluation of evidence, and implementing and/or assisting with implementation as deemed appropriate.

  • Compiling information, and preparing reports on investigation updates for internal partners and management.

  • Conducting independent audits or observations, or scheduling and coordinating audits or observations with outside vendors, to ensure test content storage, access integrity and compliance with test administration policies and procedures are applied and correctly administered.

  • Monitoring the security tip-line, test center problem reports, and web-mining software to identify potential cases to be investigated, and review anomalies reported by psychometrics for processing.

  • In collaboration with internal partners, developing and maintaining programs that prevent, identify, and correct internal security weaknesses.

  • Educating, training, and/or informing staff on test security policies, procedures, and practices related to the certification program including but not limited to creating communications and/or training materials, and conducting informal meetings, presentations or training events.

Qualifications

Must Haves:

  • Associate's degree in Security, Criminal Justice, Forensics, Accounting, or a related field; Bachelor's preferred.

  • 2 years of experience in roles supporting association-based certifications, credentialing/testing environment, and/or experience with operational and non-financial security audits; 4 years of experience in the above listed fields, as well as experience working in a quality control, forensics, or security roles preferred.

  • Strong investigative, analytical, and problem-solving skills.

  • Excellent interpersonal skills including a professional and diplomatic demeanor.

  • Excellent written and verbal communication skills.

  • Organizational and time management skills.

  • Ability to work as part of a collaborative team to identify and develop solutions.

  • Proficient with Microsoft Office Suite, with outstanding Excel skills.

Let us know if you also have:

  • Experience managing projects.

  • Knowledge of social media and web-based platforms, and the ability to leverage this knowledge to conduct investigations.

  • Ability to clearly and persuasively present investigative analyses, insights, and recommendations.

  • Hold a Certified Exam Security Professional credential (CESP).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enacle individuals with disabilities to perform the essential functions.

  • Regularly required to sit; talk and hear, use hands to type, file, handle, or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a key board, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

  • May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, operate equipment and learn technical information.

  • Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enacle individuals with disabilities to perform the essential functions.

  • Work is regularly performed in a professinal office environment and routinely uses standar office equipment.

  • This job requires moderate travel 20-30%.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: accessibility@shrm.org or TDD (703) 548-6990.

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Category Certification