SHRM Assistant, Data Entry in Alexandria, Virginia
The SHRM Accounting Department provides timely and effective support to all departments related to any issues with financial impact for the organization.
Performs data entry of all new memberships, membership renewals, conference and seminar registrations, and associated cash receipts. Responsible for ensuring data is accurate and processed in a timely manner in database as it relates to all SHRM products, programs & services.
Process all data in accordance with performance measurements and data integrity standards set for the department by following data processing policies and procedures.
Process all member and customer related transactions using one or more database(s), including new membership and certification applications, renewals and recertification, donations, subscriptions, conference and seminar registrations received in both direct and indirect batches.
Perform credit card charges and cash receipts functions including refund/reverse/transfer processing.
Responsible for updating customer records by utilizing processes including address changes, contact tracking, & merging duplicate records.
Assist with maintaining and enhancing integrity of database by processing standard assigned data maintenance task.
Perform initial contact with members to resolve processing issue within a batch.
Adhere to defined performance and quality standards as defined.
Other duties may be assigned
High School Diploma or Equivalent
2-3 years experience in data entry and/or computer operations
Overall PC keyboarding proficiency with good knowledge of a Windows, Excel
Let us know if you also have:
- Association software knowledge
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is regularly performed in a professional office environment and routinely uses standard office equipment. This job requires occasional travel 0-10%.
The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: firstname.lastname@example.org or TDD (703) 548-6990.
Category Accounting Operations